
9 years
Hello Adam,
myallocator has went through some major changes since it moved from scotland onto your servers around 2014. Most of those changes are invisible to the users, but for me as a PMS provider it was a hard nut to crack. I am back with high motivation to make the integration work as seamless as possible again, but obviously the financial aspect is as crucial as the technical is.
I do understand that a company like yours cannot continue to provide prices like Marc and Mo when there is added value and higher integration of the whole system, which is definitely a lot of work.
So as a software developer involved into the whole thing for a few years now i do have an idea as your new price structure still seems to be under construction. What about a basic account to myallocator, which offers only the most important parts of a channel manager to the hostelmanagers, meaning the ability to automatically update their availability on all the OTAs(*) they are connected to via myallocator and their PropertyManagementSystem. This is also technically the most basic part, meaning it takes only very little ressources compared to much more sopisticated services like automatically putting all bookings coming from the different OTAs into the PMS of the hostel(**), instead of simply sending emails containing the booking informations .
And also the manual updating of availability from the managers via your website takes a lot more of ressources from your server and development team, and of course your support team, having to deal with all the problems on manual entering the availabilities by the hostel managers every day.
It would be great to hear if this could be a reasonable step for you, to offer such a basic account with access to the most basic and wellknown and tested features of myallocator.
(*)Online Travel Agents: e.g. hostelworld.com, gomio.com, hotels.com ...
(**)The myallocator server has to do very complex and ressource consuming tasks to do automated updates of all customers PMSes which is also a source for a lot of errors and trouble.
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