Hostel Professionals: get access to your own personal hostel expert for answers and advice
Our Hostel Professional's Library is the largest organized repository of information related to the business of owning and operating your hostel. Topics include planning, management, marketing, operations, building community, finance, how-to's, insider tips and much more. If we don't have the answer, we'll find it for you!
Darren Overby has been working in the hostel industry for over 31 years and has operated his small hostel in San Francisco as a successful, profitable and fun lifestyle business for over 28 years. His hostel has been called the “Open Source Hostel” because Darren is always happy to share his knowledge with existing and aspiring hostel owners. The Hostel Professional’s Library (HPL) represents our ever-developing body of knowledge taken directly from our hostel business plan, marketing plan, operations plan, manager’s manual and instructional videos.
When you join HostelManagement.com at the Hostel Professional Level or above, you’ll gain access to this business information to help you run your small hostel. Best of all, if you don’t find the information you are looking for you can send Darren a message and add to the library with answers personalized to your specific question.
Instead of searching the forums and Facebook group for the answers you need, many pages in the HPL have already been written and organized to help you find the information you need.
Request Internal Documents
Articles in the HPL marked with an asterick (*) are part of our hostel's internal documention. Just click on the document title to submit a request for accesss and we'll make the document public in a day or two.
Ask an expert
If you don't find the information you need in the HPL, you'll be able to send us a message. We'll update the HPL with additional information catered to your specific hostel or question.
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If you continue to experience problems, please email us at [email protected].