The Purpose of DesignThere are two main components to any website - design and content. Content is the information, images, sound or videos that are contained within the site. Good content will encourage people to keep coming back to your site or carry out a specific action such as making a...
Ten Good Volunteer Traits1. The volunteer is intensely social, friendly and insatiably interested in other people. They always want to know something interesting about other people and can recall that information later in conversation. They may even be a bit goofy or eccentric, but they are...
If you would like to learn from hostel industry professionals and share some ideas about your own hostel, the American Hostel Conference will be held in Charleston, South Carolina on 21-23 January this year. With several presentations throughout the two days, important topics like...
Adding user-reviews to your website is a significant way to give the reader value and lets them see what other guests think about your property directly on your site. A couple of ways to obtain user reviews is to 1) generate a departure email survey and 2) use the reviews left by guests on OTA's or...
Disappointed in your social media efforts? Overwhelmed by all the ‘expert advice’ about how to build your brand, and grow your business using social media platforms?You’re not alone.Well, this is the first in a series of tips which will help guide you on a path to social media success. Follow these...
Hostel Management has been an integral part of running, owning, opening and even selling on a hostel for over a decade now. We have new supporting members signing up every month for access to the wealth of information this light publication provides. And I am not just talking about the articles,...
Hello Hostel Management community! For those who don't know me, my name is Courtney and I am the current editor at Hostelmangement.com.After 6 wonderful years, it's time for me to pass the reins. I began writing for Hostel Management in 2013 and have thoroughly enjoyed the journey. I'm...
Having organized activities is not only one of the most common characteristics of a hostel, it’s also one of the most important for setting a hostel apart from hotels or other budget accommodation options. Overall, implementing regular activities can give a great guest experience, which can in turn...
There are numerous options when it comes to operating a hostel but one must-have is a PMS. While there are still hostels getting by on paper & pencil or basic spreadsheets, it’s becoming far rarer as owners and managers discover just how much time, money, and energy a great PMS (property...
UPDATE: 10 Episodes have been released as of Dec. 3rd, 2018 with many more to come! ....Interested in learning more about hosteling? Want insider tips on how hostels operate, what makes a facility unique, and the amazing people who run them? Then you can't miss out on the Hostel Road Trip...
Aside from “Where did all the teaspoons go??” and “How can I make my staff actually want to clean?”, one of the most common questions that plague hostel owners is “What should a manager do?” This may seem like a silly or even obvious question but the answer can vary dramatically depending on who...
Recently while traveling through the US, I stayed at Bunk + Brew Hostel in Bend, Oregon. Before departing, I decided to jump on a live stream on my personal Facebook page called “5 Reasons Why I LOVE Staying In Hostels”. I know a lot of my Facebook audience is Americans in the Pacific Northwest, so...
