With thousands of hostels using all different systems to manage their hostels, ranging from high-end PMS systems to old school paper & pencil, there are a wide variety of opinions. Not only on which system works best in general, but also factors like what aspects are most important and how...
It's hard enough to keep up with our own lives let alone babysitting or following up with dozens of other people. Paper to do lists are great, but how many times have you sent an email requesting information or progress on a project involving someone else, and not heard back from them? How many...
There are 3 types of apps that can help keep a hostel manager’s sanity to a reasonable level, and the first of those is automation. If you can ever stop doing a task more than once, you should. No one wants to do the same task over and over, and for me this includes typing. Maybe you’re...
HostelManagement.com received work that YHA is opening a new flagship Youth Hostel in Northumberland National Park. They have just started taking bookings ahead of its opening in late July this year.YHA The Sill at Hadrian’s Wall will provide accommodation for 86 guests across 26 bedrooms,...
There’s a frequent feeling among hostel managers that you can never get it all done and there never seems to be enough time to try. While those realities may never change, the stress they cause can certainly be alleviated with some helpful tools. While some owners or managers may be super into tech...
Sarah Weingust is alone in her last-minute AirBnB, wedging the leather desk chair under the lockless door handle to keep out her less-than-savory host, just in case, thinking, “There must be a better way.” After swapping similar travel stories with her friend and now-business partner Meir Razzon...
There are many reasons people around the world (more than 25,000 in fact!) use Hostel Management. It's an incredible resource for owners, managers, dreamers, and doers. The core of Hostel Management is sharing knowledge with the hostel community, and we are excited for our newest feature doing just...
Looking for participants for our next online panel discussion. This month's topic will be "Cutting Costs". The date & time will be collaboratively picked by the chosen participants via a Doodle. All discussions take place online via Google Hangouts and are both streamed live as well as...
This month’s Member Spotlight is on Adam Newman and his truly unique hostel, Favela Experience. Many of us come into the industry with some level of altruism. Adam didn’t just take this to heart, he ran with it, to the tune of 40% profits going back to the local community. His hostel in Rio de...
The topic of this panel is Staff Outings, Team Building, & Morale. This discussion was streamed live Wed. May 24th @ 14:00 UTC. Do you do any type of outside team building or staff activities? Are you interested in learning about experiences with questions such as:What types of...
Part 1 of this blog was the prep work for getting your hostel running seamlessly. So by now you’ve identified your systems, outlined procedures, and have sent your staff off into the sunset to run the place magically, with unicorns galloping in the halls. That’s how this works, right? ...
Well run hostels don’t just happen. Even with a strong staff and an enthusiastic manager, a hostel can easily run downhill if there are no dedicated steps in place to ensure its success. Any situation- a business, a classroom, even a family- thrives because of established systems and procedures....
