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  • Home
  • Forum
    • Forums Index
      • New Posts
      • Recent Activity
      • All Activity
      • Posts I’m Following
    • The Common Room
      • MODERATOR NOTES
      • Introduce Yourself
      • Introduce Your Hostel
      • Travel Talk
      • Hostel Stories
      • Off Topic Chat
    • General Hostel Topics
      • Hostel Publications
      • Hostel Trends and News
      • Hostel Conferences and Tourism Events
      • Buy / Sell / Trade Items
      • Promoting the Hostel Movement
      • Hostel Videos
      • Site Feedback and News
    • Open a New Hostel
      • The Ideal Hostel
      • Buy / Sell a Hostel
      • Start a Hostel
      • Business Partners
    • Hostel Operations
      • Front Desk Operations
      • Internet Access and Computers
      • Website, Computer, and Tech Support
      • Housekeeping and Maintenance
      • Hostel Bars & Restaurants
      • Tour Desk Operations
      • General Hostel Operations
      • Pest Control
      • Eco-Hostels
    • Hostel Marketing
      • Hostel Reviews, Booking Engines, and Directories
      • Marketing Exchange
      • Internet Marketing
      • Travel Bloggers and Media Connections
      • Offline Marketing
    • Hostel Culture and Society
      • Foreign Language and Culture for Hospitality
      • Hostels for Good
    • The Lounge
      • Travel Stories
      • Introduce Yourself
    • Work Abroad Forum
      • Teach English Abroad
      • Kibbutz Volunteer Jobs
      • Volunteer Abroad
      • Other Travel Work
      • Resort and Hotel Jobs
    • Other Topics
      • Site News and Feedback
      • Off-topic Chat
    • Non-English Forums
      • Hostel Management em Português
      • 日本語 Hostel Management in Japanese
      • Hostel Management en Esperanto
      • Hostel Management en Español
      • Hostel Management en Français
      • Hostel Management in Deutsch
      • Hostel Management in Italiano
  • Magazine
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    • OTA Listing Verifications & Alerts
    • Hostel Professional's Library
  • Hostels
    • Our Hostels Database
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    • Hostels Seeking Managers
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Are Risk-Free Reservations "Risk-Free" for your hostel?

Blog
DarrenOverby's picture
Darren Overby

Facebook Marketing

Blog
Facebook Logo, blue

Ah, Facebook! Like the platform or not, Facebook is definitely a powerful tool and their reach is bloody huge.

KatL's picture
Kat Luper
Facebook, Marketing Online, Social Media Marketing

4 Goals of Hostel Customer Service

Blog
photo of bartender smiling while serving customers

As travelers ourselves, we know how difficult and confusing travel can be, especially where there is a language barrier. Throughout history, travelers have relied on the kindness of others to help them on their way.

KatL's picture
Kat Luper
Customer Service

Does Your Hostel Vacuum Suck?

Blog
Dyson upright vacuum

A few years ago, I had a staff member explain why he didn't vacuum that day, "Because we just vacuumed yesterday!"

KatL's picture
Kat Luper
Hostel Cleaning, Vacuum, Hostel Maintenance

Pet Friendly Hostels

Blog
Kat and Sleeping dog Scrappy on a chair

I am currently traveling around the UK, England and Scotland mostly, with some friends and their dog. This little dude is a super chill dachshund who only makes a peep when he is desperately straining on his leash to go play with other dogs.

KatL's picture
Kat Luper
Pets, dog friendly

Is TripAdvisor's Business Advantage worth it for a small hostel?

Blog
TripAdvisor's Business Advantage Poster, yellow, gallery

One of the questions that we frequently come across in the forum and Facebook group is about TripAdvisor Business Advantage listings, and if they are worth it.

DarrenOverby's picture
Darren Overby
TripAdvisor, Business Advisor, Online Marketing, Value

Online Travel Agencies: Airbnb

Blog
Airbnb Logo

What is Airbnb?

KatL's picture
Kat Luper

Hostel Vloggers

Blog
YouTube Icon On Film

I often see disgruntled hostel owners posting "influencer wannabe" emails into various forums in order to vent. Their frustration lies in the fact that the emails are usually filled with nonsense like, "My Instagram has reached 48K followers in 2 days due to my influence.

KatL's picture
Kat Luper
vloggers, vlog, Blog, YouTube, Influencer

Heating Water

Blog
Kettles on StoveTop Fire

Besides a comfy bed, clean kitchen counters and 24-hour internet, having lots of hot water for showers is right on up there with guest demands. Hostel laundry & cleaning, guest showers & washing dishes, brewing coffee or tea, boiling eggs or rice or noodles... the list goes on.

KatL's picture
Kat Luper
heating water, efficiency, saving money

Rubbish Rant!

Blog
Bales of Trash

After check out, do you find most of the rubbish bins absolutely chokka with moulded plastic packaging, beer bottles, and mac n' cheese boxes?

KatL's picture
Kat Luper
Rubbish, Trash

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