No matter how amazing your hostel, there will come a day when some lowly guest finds it unworthy of his standards. You could give everyone a 6 week old puppy to cuddle with when they check in, and this guy will complain that it's a black lab.
Oh, complaints. In terms of enjoyment, they are right up there with clogged toilets and overbooking on a festival weekend. For some, a close tie with an extended visit from the in-laws. Some complaints are warranted, while others are just nit-picky.
A couple weeks ago, a large group of people in the hostel and tourism industry gathered in Sydney. Naturally, it was in a bar, but this time it wasn't just to have some laughs or talk of taking down HostelWorld or steal housekeeping secrets.
Last weekend I attended Base Mingle in Sydney, an industry event slash huge party (aren't those usually one in the same?). A few drinks in and I was agreeing to join part of a surf camp that week with the guys from Surf Camp Australia.
At the tender young age of 5, I became a thief. My loot was a box of new Crayola markers; the scene of the crime was Sunday School. Yes, after learning about The Good News (still not sure what that really meant) I spied markers in my assigned desk. And I stole them.
In bold. Highlighted. In bright colors. Underlined. Capitalized. With exclamation points and background cartoon stars. Just some of the many ways you are bound to see the word 'free' made eye-catching in the long but sometimes monotonous list of a hostel's amenities, facilities, and offerings.
We have just sent you an email with a link to activate your account. If yu have not received this email with about 15 minutes, check your span or promotions folders.
If you continue to experience problems, please email us at firstname.lastname@example.org.