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4 years
Tentative Conference Agenda
Day 1 (Sunday Evening 04/05/2020)
3:00 pm - 6:30 pm: Check in to your accommodations and hang out at the hostel to meet and greet (there might be beer)
7:00 pm: Depart the Hostel. Dinner provided at a Cazuelas Mexican Restaurant.
8:30 pm - 10:30 pm: Olde North Bar Crawl/Social led by Robbie.
10:30 pm: Meet at Rumba Cafe for HooDoo Soul Band (a local favorite). Cover charge will be handled by Robbie.
Day 2 (Monday 04/06/2020)
8:00 am - 9:00 am: Breakfast provided at the hostel by “chefs” Mat, Mikey, and Robbie.
9:00 am - 12:00 pm: Hostel Common Room
Introduce yourself and your hostel.
Airbnb.
Friend or foe discussion.
How hostels stand out on this platform.
Tour of other channel partners.
Discussion of performance.
Return on investment.
Challenges.
Non-channel partners (tourism bureaus, pay per click advertising, etc...)
Technological solutions.
What you can’t live without.
1:00 pm - 2:00 pm: Lunch catered at the hostel by Pierogi Mountain.
2:00 pm - 5:00 pm: Hostel Common Room
Staffing, Housekeeping, and Maintenance.
Work exchange.
Seasonal changes.
Routines and best practices.
Emergency preparedness.
Business continuity.
Insurance.
6:00 pm: Dinner locally catered TBD at the hostel.
7:30 pm: Short North Arts District Bar Crawl/Social led by Mat.
Day 3 (Tuesday 04/07/2020)
8:00 am - 9:00 am: Breakfast provided at Hang Over Easy.
9:00 am - 12:00 pm: 400 W. Rich Street Meeting Room
Brand formation and management.
Boutique vs. budget.
Amenities offered.
Cost vs. benefit.
Reputation management.
Property management software.
Most used features.
Essential add-ons.
1:00 pm - 2:00 pm: Lunch provided at the North Market.
2:00 pm - 5:00 pm: Schmidt's Meeting Room
Guest screening.
Ethical guidelines.
Minimum booking requirements.
Guests not booking for themselves.
Addressing problem guests.
Open discussion for topics not addressed.
6:00 pm Dinner provided at Schmidt’s Sausage Haus
7:30 pm Historic German Village Bar Crawl/Social led by Robbie and Mat.
Day 4 (Wednesday 04/08/2020)
8:00 am - 9:00 am: Breakfast provided at the hostel by “chefs” Mat, Mikey, and Robbie.
9:00 am - 12:00 pm: Hostel Common Room
This session is designed for established hostels. Other attendees may break out for other activities.
We will be ironing out a formalized plan to send customers directly to each other with the goal of having a working program by session end.
1:00 pm - 2:00 pm: Lunch provided at Tai’s Aisian Bistro.
2:00 pm - 3:00 pm: Exchange contact info, swag, and hugs then check out from your accommodations and depart.
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