Mews Partners With Hostelling International
Recently, Mews and Hostelling International (HI) announced a partnership that would connect Mews, one of the leading performance operating systems in hospitality, with HI's network of hostels. HI, which includes 58 Member Associations across more than 50 countries, is one of the leading global hostel brands. While HI has been around for nearly 100 years, Mews began in 2013 but has since built a customer base of more than 12,500 customers across the hotel and hostel industry.
The partnership with HI represents a big move for Mews, which has recently established partnerships with hostel associations such as the North American Hostel Association and has a significant footprint in the European hostel market. The hostel market, moreover, is one of the fastest-growing markets in hospitality, and this move reflects how property management systems like Mews are expanding their services beyond just the hotel sector.
“Hostels aren’t a simplified version of a hotel—they’re a fundamentally different operation, with different guests, different rhythms and different pressures. Mews was designed with that in mind from the start—hostels were one of the first property types we built for,” said Matt Welle, CEO of Mews. “What this partnership with Hosteling International means in practice is that 58 member associations, across more than 57 countries, now have access to a technology foundation that was actually designed for how they work, with the ability to learn from each other at a scale that wasn’t possible before.”
For the HI member associations, having a single operating system that can be implemented across their vast network of hostels is valuable for the company, as it establishes uniformity across the different member associations and creates continuity in how they operate internally.
“Running a member network across more than 57 countries means you’re always balancing what each association needs locally with what makes sense globally. Technology has a way of making that balance harder, not easier—unless everyone’s working from the same system,” said Brianda Lopez, CEO of HI. “Two member associations from different continents are far away but face many of the same operational challenges, and when they’re both on Mews, those shared learnings actually travel. That’s genuinely what this partnership changes for us.”
