Recently I have been running into a problem with Agora.com where customers who are booking for 2 or more adults only book 1 bed in my dorm.
I checked from the customer side and when they select 1 bed for 2 or more adults it will notify them that this is not beds for their booking but they can still confirm and go through with the booking; leaving it upto me to intervene when they arrive and ask for more money which can be difficult when english isn't their first language; sometimes this can lead to unhappy customers which is something we all dread.
I wonder if any of you have come across this problem before and how did you remedy it?
Thank you and wishing you all the best
Manju - Sri Lanka