Is there a system out there that would allow a guest to choose the bed in which they would like to sleep upon checking in? Kind of like when you choose a seat on an airplane or at a movie theater?
7 years
I don't know of any system that can do that.
And my (kindly) question is why would you want that? Isnt it better to keep control over the allocation in dorms so that you can allocate people who are traveling together, also togehter in a bunk bed or parts of the dorm?
What would be the benefit for the guest?
7 years
Thank you for the reply Dresiderious!
Assuming most people book ahead online, it would give the guest the opportunity to choose their bed before they arrive. Maybe they know they would prefer not to be near a window, or maybe they want to look and see what particular beds are available for the day of their stay. This would help guests to make a more informed decidion about how they can lay threir group out, which will in turn make guests more confident in their booking decisions.
I can only allocate people to the same dorm if there is enough room - should there not be, isnt it best for them to choose themselves on the system? I guess what I'm saying is that I see this option as giving the guest even more choice in their booking or check-in process, no?
Thank you for throwing the idea around with me :)
7 years
Hi TBD,
Yes understand the benefits for the guest and you have a good point there.
I guess it is also depending on how your hostel and rooms looks like. We have dividers in our rooms so that we create sort of separate sections in a dorm. We train our staff on allocation so that every guest have the best option with their travel partners. I would think that guests value sleeping in the same bunk bed/ area arranged by the hostel over having the option themselves with the risk that guests who don't use this option or later than others ending up in a split booking or in different rooms.
But I would definitely be interested in best practices from hostels were a system like this is at work.
Cheers!
7 years
It is a super intersting question.... as a traveler, I would like the option to select the bottom bunk:-)
I am currently looking for a Hostel management software....
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