Reimagining the $9 trillion tourism economy—what will it take?
EU probe finds a third of consumers being ripped off by travel websites
Hostel Trends and News
16 years 3 months ago
One third of travel consumers being misled or ripped off by travel websites:
Excerpt:
One in three European consumers are being misled or ripped off by websites selling airline tickets, the European Union's consumer chief said on Thursday, warning the industry to improve or face legal action.
[...]
The probe found websites with unfair pricing, hidden charges and terms and conditions not translated properly.
The consumer chief said she intends to write to the 27 governments and hold talks with industry representatives, giving them one year to "get their house in order".[...]
Ryanair -- Europe's largest low-cost carrier -- was named by both authorities, while Norway had an issue with Finland's Blue 1, Austrian Airlines and Swedish regulators are taking action against 12 travel websites.
Full story here.
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