Hmmm. I have to first disclose that I am the owner of Habitat HQ in Melbourne. We work very hard to identify and exceed the expectations of backpacker travellers. We operate in a modern purpose built building that is only 5 years old. The facilities are excellent. We have well trained staff that know Melbourne and that can provide information and directions to guests. Our reception is open 24 x 7. We offer heaps of free stuff - free breakfast, free wifi, free car parking, free pancakes on Wednesday, free BBQ on Thursday, free city walking tour on Friday and heaps more. We are a top rated hostel Melbourne with the top ratings for the Melbourne hostels on Hostelworld generally around the 87% - 89% range.