9 years
I think that they are doing it to make lower ratings look attractive.
90% = "superb"
80% = "fabulous"
70% = "very good"
60% = "good"
50% = no comment
This is sorted from highest rating to lowest rating. As soon as it hits the 50s then the button disappears.
I think that the labels aren't entirely honest to travelers. Here are the first few reviews from a hostel that Hostelworld labels as "good":
You never know where you will end up when you book with this hostel. The place they tell you to go is not always the place you are going to stay. No manager on site. One person told me she had to wait 3 hours outside until a manager showed up (normal wait seems to be 30 to 45 min). kitchen had very few pots or pans and only one spoon and one sharp knife. Garbage out front seems never to be emptied. Overall looks like the owner is cutting corners by under staffing it's employees. A bit of a walk.
Terrible experience. Worst hostel I ever saw. Waited for 30 minutes before someone came to help check in as there was no reception. Bedding stuff was dirty. Terribly noisy at night. Staff were rude and service was terrible. I forgot some clothes in the room after checking out and had to wait for 1.5 hours before someone came to open the door, but I was asked to pay £20 to get me clothes back.
Greatest experience ever! Thanks to this lovely hostel I'm not complaining about anything anymore since anything would be better than this hostel. Now I appreciate my life better than ever. Thanks.
Location of the premise is far from tube station and different from the address published during online booking. Hostel is dirty.
They also highlight the ratings next to the reviews and gray out the ones that are lower than 60%:
I don't mean to single out a specific property, but that one needs improvement. 60% rating (or 6.0) is typically not "good". IIRC, Hostelworld used to ban properties when they dropped down to 55%.
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