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In-House Social Media system

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David Berger started this discussion 8 years 5 months ago

Hi folks

I just recently started to implement an in-house social media system. I will promote it on our information cards which are given to all the guests, somt stickers in the common room and splash pages on the public computers (maybe also a wifi splash page). The system I use is Gloqon, you can see the current state of our site here: www.gloqon.com/depot195

It seems like it's not widely used - I am sceptic as well if it really works, there is an information black board next to the entrance, we have heaps of lyers, but with many people starring in their devices all the time it might be also have a benefit.

I think is appealing is to inform people about activities and events.

Any thoughts or experiences?

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Rucksack Brian

8 years

I saw a presentation from these guys at the HostelSkills conference in Belgrade. This seems like it could be quite useful in a hostel that is either really big or simply spread out over a large space, because people may not have as much opportunity to connect on their own.

How many beds do you have in your hostel?

Are any other hostels in your surrounding cities also using Gloqon, or are you the pioneer? It might be tough to get travelers to try it if you’re raising all the awareness yourself. If other hostels also use it, then guests will start to recognize the logo rather than you having to introduce each one to it. Gloqon could do their own advertising to get the word out too, but the most effective marketing is really going to be the promotion that you do in your hostel. And it only costs them the price of shipping you a sticker, which is good because then they can afford to stay in business while they grow and develop their system.

Since I haven’t tried it myself (as a hostel operator or as a guest) I am very eager to hear about your experience with it. I’m especially curious to hear if backpackers embrace it or if they’re indifferent.

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cmloechl

8 years

We just started using Hostelite in our hostel in San Francisco but not sure how widespread it is. Well, I say started but currently having trouble. I had it downloaded, tried it out, really liked the potential of it so I went ahead and put up all their flyering and have mini flyers to give guests at check in. However they seem to be in the middle of an enternal update to 2.0 and it won't let me access.

That beign said, I'd like to get it working. We can't fight technology, so we if we can use it to promote our activites and bring the guests together, great.

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cmloechl

8 years

If anyone else is using an in house social media system, has looked into it, or is curious about them, and wants to participate in an online panel discussion about them, please email me here.

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depot195dav

8 years

Well we might not be the deal ideal hostel to run such a system as we do not have many FITs (many workers, families, students) and onkly have 84 beds. Plus we have a huge kitchen which is the heart of the whole hostel. We are also the only hostel in our city.

Anyway, I like to try new stuff.

I also registered us at Hostelite, but for both systems my intentio is not to communicate with the guest via messages, they should move their a** to the reception.

So far, no guest checked-in. What I wonder is oif the calendar and the activity tips were used yet! For me this is the main purpose.

Hostelite has yet only 500 downloads on Google play, which is not a lot, but it seems more widespread because it's for free for hostels. But if people really use it...well...no check in there yet either...

The problem with both is the first step:l with Gloqon you have to login, giving once again away some of your personal data and with Hostelite you have to download an app.

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