9 years
Hey Shane,
Welcome and hopefully you will find answers to all your questions here.
For me i only put my private rooms on booking.com but you can of course put your dorm rooms as well.
Do you use a channel manager?
It has been a while now since I changed room settings in booking.com but under the add room section just select bed in dormitory and then the next type of dormitory 4 bed, 6 bed.
Then in the next box you can select the max number of people.
In regards cancellation you are right that there is a high % of cancellations through booking.com
I have a 3 day cancellation policy on booking.com
I also recently changed it to even if they are before the 3 days and cancel at any time I take 10% of the booking.
This obviously reduces the number of bookings but reduces the cancellations very much so.
Here is mine below
For direct bookings I have just the 3 day cancellation policy
General
Cancellation Policy
This policy defines how to handle cancellations
If cancelled up to 3 days before date of arrival, 10 percent of the total price of the reservation will be charged.
If cancelled later or in case of no-show, 100 percent of the first night will be charged.
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