Reimagining the $9 trillion tourism economy—what will it take?
Hey everyone, I recently read an article that McKinsey published on the future or the tourism industry following this
Robots replace human workers at Japan’s Weird Hotel:
From the receptionist that does the check-in and check-out to the porter that’s an automated trolley taking luggage up to the room, this hotel in southwestern Japan, aptly called Weird Hotel, is “manned” almost totally by robots to save labor costs.
Hideo Sawada, who runs the hotel as part of an amusement park, insists using robots is not a gimmick, but a serious effort to utilize technology and achieve efficiency.
The receptionist robot that speaks in English is a vicious-looking dinosaur, and the one that speaks Japanese is a female humanoid with blinking lashes. “If you want to check in, push 1,” the dinosaur says. The visitor still has to punch a button on the desk, and type in information on a touch screen.
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