Thanks for listing our details. You're running a really helpful site here, I've been through lots of it and have found a lot of the info really useful. As I said in our listing, we're a former YHA that was sold this year, now operating independently.
So we have a fair bit to organise - marketing was always done centrally before, and the front desk software was the YHA's own solution. We're giving Backpack online a try and are quite impressed.
I'll post any questions and comments in the relevant forums rather than having a huge long list here.