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Channel Managers

Hostel Reviews, Booking Engines, and Directories
Ocean Island's picture
Ocean Island Inn started this discussion 12 years 7 months ago

13

Hey!

Our hostel is currently doing some research to find out what Channel Manager would be best for us. Does anyone have any suggestions or pointers? Are there any we should stay away from?

Also, does anyone have any feedback or experience with IWB Channel Manager? I can't seem to find much about it.

Thanks!

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HotelTechGuru's picture

HotelTechGuru

5 years

Ultimately finding a great channel manager comes down to 3 things:

  1. What channels do you want to connect to? This varies by market.
  2. How easy is the platform to use? You're going to be logging into the software a lot so clunky UX can be a deal breaker.
  3. How is the channel manager's customer support? A channel manager is the lifeblood of many independent smaller properties (bigger ones too) so you need to make sure when things are on the fritz (which inevitably happens), that your provider responds to support tickets quickly and effectively.

Here are a few resources that may help in your search:

  1. A free channel managers buying guide
  2. Top rated channel managers (as ranked by fellow hoteliers)
  3. Verified customer reviews for top providers such as: Cloudbeds and SiteMinder

I hope that helps!

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patrickvh's picture

patrickvh

5 years

Take a look to www.mytourist.cloud, try it for free.

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Andrew Gogus's picture

Andrew Gogus

4 years

Hi,

Check out Hotelrunner. 

We are connected to over 100 channels, and offer you other beneficial tools you can use to run your business more efficiently. 

Of course, you can just use the Channel Manager service, but if interested, we also provide a Booking Engine for your website, Online Payments, Promotion Engine, even help you get connected to Google Hotel Ads!

We are also Booking.com’s Premium Partner, Preferred Software Partner of Airbnb, Innovative Supplier of Agoda, an Oracle Gold Partner and an authorized Google Hotel Ads Partner!

If you had any questions or concerns, feel free to reach out to me personally at [email protected] . 

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