We have some issues with couple of guests that were really offended with charging late check out or luggage storage for extra day. I genuinely think that if the hostel is full and expects new guests, its mandatory to charge later check outs as its much more difficult to work with new guests and to cater old ones at the same time. Our late check out means that guests can use everything in the hostel after they check out, from computers, kitchen to take extra shower if they want so in that terms i think that charging for extra service is not offensive.
The same with printing airplane tickets and laundry, espacialy for hostels in cities where there is no internet corners for printing tickets, and charging 1eur instead of paying 10eur at the airport its a bargain.
What do you think about this?