We pay a private company that sends an emergency response team within minutes if we press a ‘panic button.’ This service could be used for anything that causes the staff to panic, from removing unwanted individuals to medical emergencies. We refer to them as the “Beat Squad” because they don’t have issues getting a little rough if needed. We’re actually required by law to contract with a company like this in the interest of safety.
Does anyone else have something like this?
We also have security cameras in our common areas. We don’t have a dedicated person to monitor them 24/7 though. In the case of an emergency they would probably be used more for verifying what happened AFTER an incident rather than responding to it unless someone happened to look at them at just the right time.
Does anyone train their staff on emergency response procedures? What is (or should be) included in that training? Is your team trained in First Aid, CPR, etc.?