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Experience with Cloudbeds' PMS ?

Front Desk Operations

TheHostelHelper started this discussion 4 years 11 months ago

Hi there,

I recently conducted a survey among hostel owners to find out which property management software (PMS) they're using - if they use one at all.

Here's the result:

- 41% Cloudbeds (!)
- 6% Backpack Online
- 6% BananaDesk
- 6% FrontDesk Master
- ...

(You can see the full chart on my blog, but this thread is not meant to be a promotion)

My question is: Do you have any first-hand experiences with Cloudbeds' PMS that you can share?

- What is the main advantage of using Cloudbeds?
- And are there any serious drawbacks?

I would like to create a big comparison between all the different PMS because I noticed that many hostel owners struggle due to the sheer amount of available solutions.
And I'd like to really go deep and far beyond just listing standard features like "offer drag and drop calendar, etc.".

I appreciate every single comment.

Thanks in advance,
- Kevin

P.S. I already read through all available threads on PMS and made notes. However, some tend to be quite old so that I'm not really sure if the information is still accurate.

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AdeleP

4 years

Hi Kevin, found your thread whilst browsing the site so thought i'd give you some feedback from Sirvoy who are delighted to serve as the PMS for hundreds of hostels across the globe. Many of the establishments that we work for are relatively small properties with just a few rooms and have found Sirvoy an excellent fit for two main reasons. Firstly, because our prices are so competitive; a two roomed hostel costs just $9 p/m (a flat fee, with no hidden charges) and because we offer support in two dozen languages 24/7. Sirvoy's back end is also available for use in eleven languages and given the international nature of hostelers many have this a huge plus. We offer all the features that every good PMS should. Sirvoy boasts it's own channel manager with connections to Siteminder and MyAllocator as well as features like housekeeping manager, booking engine, booking manager, reports, payment processing among others. If you wish you can sign up for our free trial here and try out all our benefits for yourself.

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Yanvargas

4 years

Hi Kevin any update?o advice I'm in the same situation then you

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