Hostel Management... what's involved? 14 rooms...
General Hostel Operations
Hi guys, I've been asked to manage a new hostel/guest house, in China.
I've traveled a lot, stayed in a ton of hostels and guest houses... but have never managed one.
Can someone walk me through what's involved?
I don't want it to suck up all my time... I'll prob need an assistant manager.
Cheers.
- Comments
12 years
Nope.
I've spent plenty of time in hostels, about 2 years world traveling under my belt.
I have friends here who work in hotels, and a friend who runs one.
It seems as long as I have all the right staff in place it should be ok.
Anything thats dealing with the Chinese government, like tax etc... that's out of my hands... as I don't speak Chinese that well.
I said I'd give it a go for 3 months, and we can see how it goes.
I guess we'll know by then if its working or not.
12 years
It’s not a ridiculously complicated job.
- Keep your bathrooms stocked with toilet paper, soap, and hand towels at all times
- Every guest should get their own bed with their own clean sheets
- Never say “No” or “I don’t know” without finding a solution to your guests’ needs
- Set a good example for your staff so they know you won’t ask them to do anything that you won’t do yourself
- Count and recount the money to make sure the accounting adds up
Obviously this is a gross oversimplification, but if you can manage this much from the beginning you’ll learn everything else you need to know on the job. In three months you'll either be a pro, or you'll be off on a new adventure.
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