Interactive virtual assistants at airports
This is neat.
Virtual assistants at airports now interactive, will respond to passenger queries
Science fiction-like, 3D virtual assistants have been kicking around for a while, but now they are being designed so that they interact to some degree with people.
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The high definition assistant stands in the departure area of the airport’s Terminal 3 and greets passengers with relevant messages as they idle past.“She” also shows videos on a screen with details about flights and security measures, etc.
But where the next phase of such devices kicks in will be the interactive element – in this case, passengers can select a range of FAQs and their primary language (programme at this stage for Arabic and English) and the assistant will respond accordingly.
Most people ignore the videos and announcements that run like broken records all day at airports, don’t they? With something like this they may actually pay attention. I would stop and play with it for a while just to see how it works, so I would be exposed to a lot more of the airport’s messages.
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