Managing negative online reviews
Internet Marketing
Great ideas for handling online reviews (via HotelMarketing.com)
Excerpt:
Some tips for handling positive and negative reviews include:
- If someone takes the time to leave a positive review–how much time does it really take for you to say thank you? Make it a daily/weekly part of your routine–it will take you less than an hour a week.
The full article has some great advice.
- Comments
16 years
Interesting article.
The Twitter search also lets you get RSS feeds of searches -- I subscribe to this RSS/Atom feed in my feedreader which track all mentions of hostels on Twitter.
There's also a Wiki page about reputation management that has instructions on setting up Google Alerts...
Related Pages
Log in to join discussion