15 years
I have a hostel in Brazil too, at the beach. Considering we have a big yard and we're in the city's busiest street, the temptation is huge for our guests. We just need well trained people working at the night shift, no other option for us than a night recepcionist. We run a 48 beds hostel here.
What I experience the most is that the guests come back from the streets drunk and we need someone who can maitain the order. The guests sometimes try to bring visitors, which we cannot allow for several reasons. The guests also throw up drunk, which we need to clean imeediately. We had guests that foolled one recepcionist while he was on the loo and entered here with two hookers! :eek:
We once hired a long-stay guest for the night-shift's recepcionist nights off. The guy was staying here for more than a month, we really started considering him as a friend. And in one of the nights he was working, he just reunited some local friends at the recepcion and started his own party. After that, he fell asleep leaving the doors open, two notebooks on and the money drawer with the key on it. No need to say he didn't work for us any longer.
According to Brazil's legislation you have to pay extra money for the night-shifts employees. I don't know how it works in your country. But in my opinion the investment is pretty worth it.
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