Reducing staff turnover

One of the most challenging parts of running a hostel is finding (and keeping) the right staff for your reception.

The position is so dynamic and requires such a variety of skills that people who would make wonderful hostel professionals would also make wonderful employees in any other company. They're marketable and in high demand.

So how do you keep your best and your brightest engaged and interested in working in your hostel instead of being lured away by the higher salaries or prestigeous titles offered by bigger companies?

What do you do to make sure that your hostels is the best place to work, even if someone else is willing to offer more money?