Translated with Google:
Exploited City Guide
Compulsory levy on Tipping
Free guided tours attract many tourists. The company "Sandemans New Europe" offers such "free tours" in three German and many European cities. The knowledgeable guides work exclusively for the tip. But what the tourists do not know: The boss secretly holding on the hand.
Michael Dempsey is British and guides tourists through Berlin. How much tip he receives at the end, he never knows. How much he must pay to "Sandeman New Europe", he always knows. An employee of the company immediately listed at the beginning of the tour, the number of guests, she writes, and gives more to the guide. Three per capita pay guide as Michael Dempsey - even if the tip goes poorly. Michael Dempsey is among the guests: "Today I had 26 people. Now I have 3 times 26, ie 78 euros, payable to the company. Stay 18 or 19 euros for me."
Before any "free tour guide must recite the standard saying:" My colleagues and I work only for the tip. " The bounty they must not mention, says Michael Dempsey, otherwise threatening to thrown out. And so, knowing nothing of the tourists to give the tip in good faith, be it for the guide. The fact that a large part of which flows to the company, they revolted. A tourist from Frontal21: "This is not right, I do not think that's fair. And it is misleading advertising" Another indignant: "I had not expected. That does not actually free, what's it called - it's free. "
Payment requests via SMS
"Sandeman New Europe 'city leaders such as Michael Dempsey paid no salary, no vacation and sick pay nor social security contributions. Peter Schueren, professor of labor law at the Westphalian Wilhelms University of Munster, has examined such contracts the company Sandeman. He sees this as a gross abuse of illegal labor, "We have an employee who is paid the money, plus it is the tip to give him the people taken away in part. In reality, the employer must pay him an hourly rate and the tip that he gets, he may keep. "
Michael Dempsey once a week receives the payment notice to the Company via SMS on mobile phones. This time he must pay 303 euro again Sandeman account - even if he did not get enough tips. So even then he would have to pay more. This is confirmed by a staff member of the Berlin headquarters of "Sandeman New Europe" when we spend as a candidate and turn it with a hidden camera. Our question of the word protocol: "What would the guide as a reward when a tourist group of ten persons less than 30 euro tip would be given?" The response of the employee: "Nevertheless, this must be made."
No comment from Mr. Sandeman
Frontal 21 officially asked for the chief executive Christopher Sandeman sherry dynasty, a legacy of the same name. But that has no time stirring up from. City Guide Michael Dempsey has drawn the consequences. He now works for a competitor of "Sandeman New Europe". The paid him for his work.