How do you handle staff discipline in your hostel?
If someone on your team breaks a strict rule, what kind of consequences does that carry in your hostel? (ex. verbal warning, formal write-up, loss of privileges, unpleasant assignments, docked pay, immediate termination, public humiliation, flogging with a rubber hose?) What happens in your hostel?
Does the team know what the consequence of breaking the rules will be in advance? I mean, do you have a written policy for behavioral expectations and disciplinary actions that team members are made aware of during recruitment or training? If so, how specific is your list of expectations?
If there are different levels of reprimand based on the severity of the situation, who is responsible for choosing which consequences will apply? Who actually administers the punishment? (The manager? The owner? Someone else?)
If rules continue to be violated by the same person, do you implement a "3 strikes and you’re out" policy, or is that one too many chances?
How does your hostel deal with personal dynamics when the team is a tight-knit group of friends, but someone still has to be disciplined?
What kind of action do you take in your hostel for other situations that don’t involve breaking rules but still warrant correction. For example, when procedures are not followed, or when mistakes are made due to carelessness?