Interesting Management Style

Russian mayor bans excuse making:
http://news.bbc.co.uk/2/hi/europe/6974216.stm

[INDENT]"The mayor of a city in Russia has issued a list of excuses that he will not tolerate from civil servants."[/INDENT]

Including:

• What am I supposed to do?
• I'm not dealing with this
• We're having lunch
• The working day is over
• Somebody else has the documents
• I think I was off sick at the time
• there's no money
• I don't know
• it's lunch time

At least two could apply to hostels:

• I'm not dealing with this -- [No one should be above taking care of any tasks that need to be taken care of, including cleaning toilets and cleaning up vomit.]
• I don't know -- [it should have, "but I will find out" appended to it.]

Are there any phrases that you don't like to hear at work?