We are expecting a lot of our receptionists and they are doing a very good job with treating the guests and doing much more then just check-ins.
I am wondering about their wages, as they complain several times about it.
How much are you paying your reception staff per hour comparing to a minimum wage?
Fore example, if the minimum pay per hour in your country is 5 Euro, you pay 20% more? 10%?
I am also considering some bonus aspects to the reception staff according to reviews on the booking engines. I do not feel comfortable doing it according to general occupancy as most of the marketing is done by others and not the reception.
Thanks for your answers