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All you want from a PMS?

General Hostel Operations

Ilaria Lanni started this discussion 7 years 1 month ago

Hello everyone!

I am conducting a research on the kind of features a PMS should have in order to satisfy 100% hostel managers and owners. I hope you can give me some help with this: I was referred to this website by a good friend of mine who is a successful hostels owner, and said this was definitely the best source available. :)

At the moment I can only think about Blacklist and Drag and Drop feature!

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Rucksack Brian

7 years

Hi Ilaria,

Satisfying 100% of hostel owners and managers is a tall order. Everyone’s business is unique and operates in slightly (or vastly) different ways, so finding a solution that works for everyone will be very difficult. But I like that you’re trying!

Just off the top of my head:

Channel management (direct connection to booking sites or collaboration with Channel Managers)
Booking engine for our own websites
Revenue management tools
Customer Relationship Management tools
Competition comparison tools
Multi-currency functionality
Cloud and desktop options to stay operational no matter what
Customizable reports that can be run by filtering info from a database
Ability to create an extra bed in a dorm for just one night and assign a guest profile to it
Ability to combine or separate guest folios for people traveling in groups
Housekeeping modules
POS functionality with inventory management for bar/restaurant/merchandise sales
Verifications of payments/inventory/cash when receptionists change shifts

I’m sure everyone else will have their own Must-Have features and Deal Breaker requirements. I’m curious to hear what everyone has to say about this.

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punkster85

7 years

Hello! And thank you for replying!

Yes, if anyone else want to share their thoughts about their sisues with current PMS, or anything they all miss but you want, that would be great. Thank you again for taking the time to answer!

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DEIDRE17

7 years

Hi there! How are you?. For a smaller hostel (less than 50 beds) what PMS would you recommend?

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Kylie Keane

7 years

SIHOT Property Management Software caters for single units as well as multi properties, central reservation systems, trust accounting. Our Software covers all the traditional PMS functions, provides multiple interface options, mobile apps, GDS/OTA connectivity and much more. SIHOT is available both as a local installation and as a cloud based (SaaS) installation. Apart from individual properties, SIHOT has been success factor for many hotel chains world wide - from small local chains to global players. SIHOT is also an ideal solution for hostels, motels, conference and training venues, serviced apartments, caravan parks, houseboats and sports centres. SIHOT with its open structure, modular set-up and flexible configurability, SIHOT is an inexpensive, individual solution for any property.
If you would like further information or a demonstration please contact our sales team at [email protected] or visit our website www.sihot.com or call our office on 07 5634 9527.

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