We're looking for a PMS for our small hostel (10 beds), and so far, Backpack Online from HostelWorld looked like a good choice. Unfortunately, our HW buddy told us that they currently give BPO to hostels with 30+ beds only.
What we're looking for is a web-based, hopefully free solution that would help us monitor bookings, check-ins, staff shifts etc. Is there a property management system aside from BPO that fits the bill? Or are we better off using a Google Docs spreadsheet? :)