15 years
When you say non profit I assume you are referring to HI. Well some guests will always stay at HI because they are members. Some backpackers will never stay at HI because of that same point. As an independent we operate quite well against HI as we have ensuite washrooms in all our rooms, our HI competitor does not. We have a location in downtown close to the bus station and closer to the train station, our competitor does not. We do not charge for membership, our HI competitor does whether it is with a non member price or the need to buy a membership. HI in our particular case is somewhat top heavy (bureaucracy) and not very quick at change. This is good for us. Hope that answers some of your questions.
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