What do you do when the front desk cash is under at the end of a shift?
What do you do when the cash is over at the end of a shift?
Double check all payments, including the payment report from the computer, income sheet and the cash register as well. If the difference still persist, there should be put a note in the till.
Some colleagues were quite happy to find extra money in the till, until I explained it is the same bad as having the cash under. 95% it is about unwritten payments, wrong amounts or miscalculations. The till could be under even if it is over at first sight. The cash is not a bacterial to proliferate in the register.
Should hostels make employees pay for missing cash?
It is their responsibility to handle the money, so if there's anything is missing, it is deducted from their salaries. Most people will find it learning costs and they make all efforts to not to make the same mistakes again. If there is no responsibility, the problem will never solve itself.