Aside from “Where did all the teaspoons go??” and “How can I make my staff actually want to clean?”, one of the most common questions that plague hostel owners is “What should a manager do?” This may seem like a silly or even obvious question but the answer can vary dramatically depending on who
Recently while traveling through the US, I stayed at Bunk + Brew Hostel in Bend, Oregon. Before departing, I decided to jump on a live stream on my personal Facebook page called “5 Reasons Why I LOVE Staying In Hostels”.
Last month we published a blog on the importance of “Guest Screening”. This is a tricky topic, and we received a lot of feedback and multiple points of view.
No accommodation provider, or any business for that matter, wants to have dodgy or dangerous guests. However communal living, a foundational aspect of hostels, presents a unique challenge in this respect.
After attending the American Hostel Conference last month, I gained great insight into the many types of hostels in the US, especially those opening up.
I recently attended and presented at the wonderful first annual American Hostel Conference, hosted by Vicki Matsis of NotSo Hostel in Charleston, South Carolina.
Marketing can feel intimidating, but it doesn’t have to be. Some hostel owners may also feel like you have to spend a lot of money or lose a lot via OTA commissions since they can play a huge role in marketing a hostel. However neither of those have to be true to have effective marketing.
During our Hostelling Across America Road Trip, we visited hostels that had a wide variety of policies towards service animals.
In the early days of hostelling, each guest was required to do a chore. This was a symbiotic relationship between hostels and guests.
