Part 1 of this blog was the prep work for getting your hostel running seamlessly.
Well run hostels don’t just happen. Even with a strong staff and an enthusiastic manager, a hostel can easily run downhill if there are no dedicated steps in place to ensure its success.
Have you ever wondered why chains are more popular amongst hotels than hostels or thought about whether your hostel should ever join a chain? Any guest can perceive the difference between staying at a chain versus independent accommodation. To some, chains feel familiar and dependable.
Another year has flown by. For many hostels in the northern hemisphere, January represents the low season with colder temperatures, fewer guests, and the chance to relax a little.
A girl checks in with an older man while averting eye contact with the receptionist. A guest at the hostel bar doesn’t seem to know basic information like what city she’s in. One guy seems to answer for another when he’s asked questions.
There are probably as many reasons for travel as there are excuses as to why you can’t go to your in-laws for dinner next weekend. The same goes for reasons why some of us devote our life’s work to encouraging and facilitating travel.
With technology changing the way we do nearly everything, from buying groceries to finding a life partner, there’s been both trepidation and anticipation to see how it would influence budget travel.
As the previous blog post pointed out, staff, guests, and outside visitors all pose potential security issues for hostels. Part 1 dealt with security precautions a hostel can implement against dishonest staff or outside threats.
Between staff, guests, and outside visitors, all hostels face issues of security. There is a wide range of both the potential threats a hostel may face, as well as what to do about them, but there are also some pretty basic measures that any hostel can take.
As I said in my previous post, there are numerous ways to combat management stress and make life easier for both you and your staff. That post offered a few solutions for you, but what about your staff? Maybe you’re thinking ‘Wait, what?