
Front desk systems and property management software
What kinds of systems does your hostel use to manage reservations and guests?
Here are some of the ones that I have seen:
- Paper reservation and accounting system
- Excel or OpenOffice spreadsheet
- roomMaster 2000
- Ros2000
- ASSD (including Gomio's version)
- Hostelworld's Backpack software
Any others to add? Recommendations or warnings about one system vs. another?
- Comments


13 years
Hi All
Have been researching your discussions, desparately trying to find a system that works happily on Mac & Windows, integrates with online booking engines (HW etc).
Having signed up to 48 hr trial of HWs BMS- THREE MONTHS ago which never worked on Windows or Mac. Luckily, my hostel is quiet & small, so I'm managing to keep track with Outlook(!)
Obviously, NOT ideal as I'm off to KZN at year end! The guys here are busy withother businesses & desparately need one system. I've been listing them everywhere but! now have issues- which BMS can I use that integrates with the main big guns (HW etc), can be used on Facebook (I know Knightsbridge has an FB Book Now button) AND works happily with Mac & Windows?? (And not too pricey). Am absolutely desparate to help these guys succeed- any help or advice on which BMS would be best will be greatly appreciated- thanks!

13 years
This is how our system Sirvoy meets your needs:
Mac & Windows: Yes, online system - works even on your mobile.
FB book now button: Yes
Integrates with online booking engines: Not currently. (It's possible to manage bookings from other channels, but they must be registered manually. We're working on an integration with Expedia, expected to be completed within 3 months. Booking.com and HW will come after that.)
Price: £15 or $25.
You can register for a one month free trial at sirvoy.com

13 years
Hi Fat Pony. Good to see you are frustrated trying to find the right software for your hostel. I have been frustrated trying to get the message across that our www.hosteloffice.com software is guaranteed to increase the profit of a hostel far beyond the fee for using the software. Our software pours money it to the pockets of hostel owners and gives both managers and owners a lot more free time.
But rather than take a 'risk' and trust me because I am biased. Then join our Facebook Group and ask our users and watch our You Tube staff training videos.
You Tube Overview and Staff Training Videos http://www.youtube.com/profile?user=HostelOffice
See what current users of our software say by joining our Facebook Group http://www.facebook.com/home.php?sk=group_119198838163057
Regards,
Dean

13 years
Hi Dean
Thank you for your reply. I'm not sure I'm pleased that you think it's 'good to see I am frustrated' though, LOL!
But, I see you're also frustrated- so I'm glad I'm not the only frustrated one!
Anyways- I'm going to check out your links just now- Thank you again!
Fat Pony :)
Fat Pony

13 years
Hi!
This is how our system, Sirvoy, meets your specific needs:
Mac & Windows: Yes. It's online, works on any computer, even your mobile.
FB book now button: Yes.
Not too pricey: £14.99 or $24.99/month
Integrates with online booking engines: No. (It's possible to manage bookings from different booking engines, but they must currently be registered manually. We're working on an integration with Expedia currently - to be finished within 3 months, booking.com and HW will come later.)
You can register for a one month free trial at our website if you find it interesting.
Regards, John

13 years
IWBFrontDesk.com has been released by Instant World Booking (HostelTraveler.com). This full-featured Property Management System is priced at 30% to 75% lower than many of the most popular PMS providers. To get a fully-functional free trial, please go to:
IWBFrontDesk offers all the features you would expect from a property management system (PMS):
• Availability Calendar Management
• Guest Management
• Reservation Management
• Accounting and Reporting
• Billing Statements
• Fully online solution (no backups or software updates needed)
• Attractive, Uncluttered, and Effortless Interface
• Full Customer Support
Your IWBFrontDesk free trial features no setup fees, and hassle-free startup. In just minutes you can begin loading your rooms, calendar, and start taking reservations.

13 years
Hello guys!
Greetings to hostel owners, managers and PMS developers.
I would like to introduce you comprehensive hostel management software - HostelSystem .
You can have a look at quick presentation HERE.
It will give you and idea of major features of our software.
You can also have a look at our Video Tutorials HERE which were made to make staff training simpler.
But actually there is no need to watch these videos and try to find out if HostelSystem it is a good system for you.
You can simply contact us, get 60 days FREE trial and try it yourself on one or ten computers if you prefer as HostelSystem synchronizes in real time between computers.
So why not to have a look yourself. Isn't it one of the most important issues to have your Front Desk well-organized?
Do not hesitate to contact us:
Skype: hostelsystem
Email: [email][email protected][/email]
We are always glad to talk to you:)
Cheers!
Mat

13 years
Get a full month free as a demo trial at IWBFrontDesk.com, if you're a member of HostelTraveler.com.
Sign up for your free 30 day demo at:
http://www.iwbfrontdesk.com/
Sign up or free membership at HostelTraveler.com:
Free Hostel Membership

13 years
What booking systems offer online payment system integration?
So far I've found sirvoy that costs $24.99 a month plus $4.99 for the payment system.
What booking systems have a feature for free text search for billable items such as food, drinks and tours?
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